Nurse Case Manager Guidelines

What Nurse Case Managers Can and Cannot Do

The Indiana Workers Compensation Board’s website contains a set of guidelines that applies to nurse case managers.  Those guidelines state as follows:

• A NCM may be involved in a claim to schedule appointments, help facilitate care suggested by the medical provider, and to report back to the employer and/or carrier.  However, a NCM should not express opinions to either the injured worker or the medical provider regarding an injured workers course of medical care, or otherwise attempt to influence the process.  Additionally, a claims adjuster should not attempt to direct the care provided to an injured worker by the authorized treating doctor.

Feel free to contact us for a free consultation if you have been injured in the workplace.  We are happy to answer your questions.